Aircraft maintenance provider software

Manage aircraft maintenance work orders, work packs, engineer sign-offs and RTS workflows

Trails AMS helps maintenance providers support authorised operator aircraft with shared access, maintenance program assistance, received work orders, shop-level work packs, engineer task sign-off, duplicate inspections, return to service records and printable maintenance paperwork.

Trails AMS aircraft maintenance provider software dashboard preview Trails AMS aircraft maintenance provider software dashboard preview dark mode
Provider workflows

Support operator aircraft through controlled shared access

Trails AMS is designed so maintenance providers can work with operator aircraft where access has been granted. Operators remain in control of aircraft visibility and permissions, while providers can support maintenance programs, work orders, work packs, engineer workflows and maintenance records according to that access configuration.

Shared operator access

Assist with operator aircraft, records and maintenance programs where the operator has granted provider access.

Received work orders

Receive aircraft maintenance work orders and convert authorised work into provider-side work packs.

Shop-level work packs

Manage work pack maintenance tasks as step-by-step sign-off requirements under parent maintenance tasks.

Engineer sign-off

Manage digital task sign-offs, duplicate inspections and return to service workflows.

Shared access and setup

Help operators configure aircraft, maintenance programs and compliance requirements

Where access is granted, maintenance providers can assist operators with aircraft maintenance setup and ongoing compliance visibility. Access is controlled by the operator so provider workflows remain tied to authorised aircraft and permissions.

Operator-controlled provider access

Operators can share aircraft information with a maintenance provider so the provider can support aircraft maintenance workflows while the operator remains in control of access.

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Operator-granted aircraft access
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Provider visibility controlled by permissions
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Shared aircraft maintenance context

Aircraft and maintenance program assistance

Providers can assist with aircraft and maintenance program configuration where the operator has allowed access.

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Aircraft setup support
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Maintenance program configuration
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Compliance requirements visibility

View operator records and requirements

Maintenance providers can view operator maintenance records and compliance requirements where access permissions allow it.

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Maintenance records visibility
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Compliance requirement awareness
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Connected aircraft records

Move from work order to work pack

Received operator work orders can be turned into provider-side work packs that structure the shop-level maintenance task flow.

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Received work orders
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Provider work pack creation
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Shop-level maintenance control
Work pack workflows

Control shop-level tasks, inspections, sign-offs and return to service

Provider work packs break authorised maintenance work into structured shop-level steps that can be managed, signed off, printed and returned to the aircraft maintenance record.

Work orders to work packs
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Receive work orders
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Create work packs
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Control maintenance flow

Receive operator work orders and create provider-side work packs for controlled shop-level maintenance execution.

Step-by-step task sign-off
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Shop-level task steps
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Parent maintenance task structure
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Digital task sign-off

Manage work pack tasks as sign-off requirements underneath parent maintenance tasks.

Engineer management
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Provider engineer accounts
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Engineer workflow visibility
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Task completion support

Manage engineers within the provider organisation and support assignment and task completion workflows.

Duplicate inspection
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Duplicate inspection requirements
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Independent check support
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Traceable inspection evidence

Support duplicate inspection workflows where an additional inspection or independent check is required before completion.

Return to service
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RTS workflow support
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Maintenance completion evidence
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Operator record visibility

Support return to service workflows after maintenance completion so aircraft records and operator visibility remain connected.

Printable paperwork
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Print workshop work packs
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Loose-leaf maintenance pages
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Logbook paper support

Print workshop paper work packs and loose-leaf maintenance pages for aircraft log books when paper records are required.

Provider and operator connection

Keep provider work connected to the operator aircraft record

Trails AMS helps maintenance providers work from authorised operator aircraft data instead of disconnected job cards and separate record systems. Many provider features depend on the access and permissions configured by the aircraft operator.

Records and compliance visibility

View operator maintenance records and compliance requirements where operator access allows.

Digital and paper support

Use digital task sign-offs while still supporting printed workshop work packs and loose-leaf maintenance pages.

Operator-controlled access

Provider capabilities are controlled by operator access configuration so aircraft data remains permission-based.

See automatic maintenance work orders
Maintenance provider FAQ

Frequently asked questions

Can providers access operator aircraft?

Yes, where the operator has granted access. Provider visibility and available workflows are controlled by operator access configuration.

Can providers help configure aircraft and maintenance programs?

Yes. Providers can assist with aircraft and maintenance program configuration where operator permissions allow.

Can providers receive work orders?

Yes. Maintenance providers can receive authorised work orders from operators and create provider-side work packs.

What are shop-level work pack tasks?

They are step-by-step task requirements inside a provider work pack, used to manage sign-off steps under parent maintenance tasks.

Can providers manage engineers?

Yes. Maintenance providers can manage engineers within their organisation and support engineer task workflows.

Does Trails AMS support digital sign-off?

Yes. Work pack tasks can support digital task sign-off and traceable task completion.

Does it support duplicate inspection and RTS?

Yes. Trails AMS can support duplicate inspection workflows and return to service workflows as part of maintenance completion.

Can providers print paperwork?

Yes. Providers can print workshop paper work packs and loose-leaf maintenance pages for log books where paper output is required.

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Bring aircraft bookings, maintenance tracking and compliance evidence into one connected platform

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